Written by
Imran Hossain · Head of Security & DPO
ISO 27001 lead implementer, named Data Protection Officer across all tenants.
LinkedIn profileSingapore's Personal Data Protection Act is not optional, and the PDPC has been steadily increasing enforcement actions against education-sector organisations that mishandle parent and student data. This checklist is what we ask every Singapore school we onboard to confirm before going live — and what we recommend any school review annually, regardless of which ERP they use.
Section 1 — Governance. Appoint a named Data Protection Officer with a published contact email. Publish a Personal Data Protection Notice on your website covering what data you collect, why, how long you keep it and who you share it with. Maintain a Record of Processing Activities (ROPA) — the PDPC will ask for this in any audit.
Section 2 — Consent. Collect consent in writing for each clearly defined purpose. Separate marketing consent from operational consent — parents who consent to enrolment do not implicitly consent to marketing. Use a consent management system that records when and how each consent was obtained.
Section 3 — Access and correction. Parents and students have a right to access their personal data on request, and to correct inaccuracies. You must respond within 30 days. Document who handles these requests and how they are logged.
Section 4 — Protection. Use role-based access control with audit logs. Encrypt personal data at rest and in transit. Run a quarterly review of who has admin access and remove staff who have left. Maintain a sub-processor register and notify parents 30 days in advance of changes.
Section 5 — Breach response. The Mandatory Data Breach Notification regime requires notification to PDPC within 3 calendar days for notifiable breaches. Have a written breach response procedure with named owners, escalation paths and a parent-communication template. Run a tabletop exercise annually.
Section 6 — CPE alignment (for private education institutions). PEIs registered with the Council for Private Education have additional record-keeping requirements for student records, fee receipts and certificates. Your ERP should ring-fence CPE-mandated records with appropriate retention.
EduGradUP runs Singapore tenants in AWS Singapore with a published PDPA posture, a named DPO per tenant, a sub-processor register and a documented breach response. But this checklist is yours regardless of vendor — and the PDPC will ask for your school's documentation, not your vendor's.
About the author
Imran Hossain · Head of Security & DPO
ISO 27001 lead implementer, named Data Protection Officer across all tenants.
LinkedIn profile