Frequently Asked Questions

EduGradUP is a school management ERP purpose-built for Bangladesh, Nepal and Singapore — with native Bengali and Nepali UIs, local payment gateways (bKash, Nagad, eSewa, Khalti, PayNow), and PDPA-aligned Singapore data residency.

Per-student pricing in local currency: BDT 8 / NPR 12 / SGD 0.50 per student per month. No FX risk at renewal, no module-by-module add-on charges.

Yes – free data migration from Fedena, Teachmint, MyClassboard, PowerSchool, Classe365 and any CSV-based source. Typical timeline 2–4 weeks for a single campus, 4–6 weeks for multi-campus groups.

Yes – a 15-day free trial of the full platform, with onboarding support included.

2 weeks for a single-campus school, 4–6 weeks for multi-campus groups, with a named onboarding manager throughout.

Yes – Singapore tenants are hosted in AWS Singapore with a published PDPA posture, annual third-party audits and a named Data Protection Officer per tenant.

Yes – Bengali calendar, Madrasa grade scales, hifz tracking and Qawmi/Aliya report card formats are first-class flows, not bolt-on plug-ins.

Yes – native iOS and Android apps with offline support for attendance and gradebook, available in Bengali, Nepali and English.

EduGradUP ships in 6 interface languages — English, Hindi, Marathi, Tamil, Telugu and Urdu. Every teacher, accountant, parent and student can switch the whole app to their own language from Settings, and the choice is saved per user — so an English-medium principal and a Marathi-speaking clerk can work side by side in the same school account. Urdu renders right-to-left throughout.

Yes. Language is a per-user setting, not a school-wide one. A teacher can run the app in Tamil while the accountant uses English and a parent reads notices in Telugu — all inside the same school account, with no separate installation or extra licence fee.

Yes, in every plan. The interface maps to India's state boards: Marathi for MSBSHSE (Maharashtra SSC and HSC); Tamil for the Tamil Nadu State Board (SSLC and HSC); Telugu for BSE Telangana, TSBIE, BSEAP and BIEAP (Andhra Pradesh); Hindi for BSEB (Bihar), UP Board/UPMSP, RBSE (Rajasthan), MPBSE, CGBSE, JAC, HBSE and UBSE; Urdu (right-to-left) for Urdu-medium schools and madrasas; and English for CBSE, ICSE, IB and IGCSE. Regional-language support carries no per-language charge and needs no higher tier.